Cloverdale Health Care District - Ambulance

PLEASE CONTACT EMS/MC  VIA THE 1-800# OR THE WEBSITE URL ON YOUR INVOICE TO PAY AND RESOLVE YOUR BILLING INVOICES.  Neither the CHCD Office nor the Field Staff can accept or answer questions about your invoice.

 

Costs associated with Emergency Medical Services (EMS) are complicated. Emergency Medical Technicians, Paramedics, 911-dispatch, hospital emergency rooms, medical/nurse advice hotlines, urgent care providers, and primary care doctors are not privy to specific EMS costs nor are they allowed to discuss costs for services with patients.

Please note that a patient’s well-being is the only concern of our medical personnel in emergency situations. Certified Emergency Medical Technicians and Licensed Paramedics will assess patients in the field, discuss options, and determine the most appropriate treatment interventions based on protocols established by our Local Emergency Medical Services Agency.

Patient Bills

Cloverdale Health Care District (CHCD) will bill patients for services received. That billing entity is EMS/MC, a specialized ambulance billing company. Costs to a patient depend on many factors such as: 

• Advanced Life Support (ALS) vs. Basic Life Support (BLS) services
• Complexity/severity of medical conditions
• Medications and equipment required for medical stabilization (i.e., oxygen, EKG, breathing treatments, IV, etc.)
• Transport versus non-transport by ambulance
• Mileage for ambulance transport
• Insurance coverage, etc.

For questions about a bill related to emergency medical services received for services provided by CHCD, please call the billing office at the 1-800# or website URL on the invoice. Or contact your health insurance company, as they are contracted with you to process payments on your behalf.