Costs associated with Emergency Medical Services (EMS) are complicated. Emergency Medical Technicians, Paramedics, 911-dispatch, hospital emergency rooms, medical/nurse advice hotlines, urgent care providers, and primary care doctors are not privy to specific EMS costs nor are they allowed to discuss costs for services with patients.
Please note that a patient’s well-being is the only concern of our medical personnel in emergency situations. Certified emergency medical technicians and paramedics will assess patients in the field, discuss options, and determine the most appropriate treatment interventions based on protocols established by our Local Emergency Medical Services Agency.
Cloverdale Health Care District (CHCD) will bill patients for services received through Wittman Enterprises, Inc., a specialized ambulance billing company. Costs to a patient depend on many factors such as:
- Advanced Life Support (ALS) vs. Basic Life Support (BLS) services
- Complexity/severity of medical conditions
- Medications and equipment required for medical stabilization (i.e., oxygen, EKG, breathing treatments, IV, etc.)
- Transport versus non-transport by ambulance
- Mileage for ambulance transport
- Insurance coverage, etc.
For questions about a bill related to emergency medical services received from CHCD, please call the billing office at 1-800-906-6552 or your healthcare insurance company.